How to use technology to your advantage this holiday season
The Holiday season this year is quite different from what we are all used to! Home Alone during Christmas is not a fictional story anymore, but a…
Let’s talk rebranding!
2021 is going to be an exciting year for IPerity! We are entering the process of rebranding! This journey will take us to multiple changes and…
Bridge 1.2: All the features a contact centre needs!
Manual statuses, wrap-up time and listening in on agents in your supervision completes the list of features to make Bridge a full-on contact centre…