What's New

Today, almost 150 years ago, the very first telephone call ever was made by Alexander Graham Bell. He was also granted the patent for the telephone,…

We have improved the transfer flow, so that it allows a transfer funnel, with which the users are taken step by step through the flow, to minimize…

From everyone at IPerity, we want to wish you Happy (Digital) Holidays!

The Holiday season this year is quite different from what we are all used to! Home Alone during Christmas is not a fictional story anymore, but a…

2021 is going to be an exciting year for IPerity! We are entering the process of rebranding! This journey will take us to multiple changes and…

Manual statuses, wrap-up time and listening in on agents in your supervision completes the list of features to make Bridge a full-on contact centre…

The new version is available as a web version, MacOS, as well as Windows. Here are some of the most important features.

Today, almost 150 years ago, the very first telephone call ever was made by Alexander Graham Bell. He was also granted the patent for the telephone,…

The use of a keyboard restricts us. It limits the efficiency and the speed with which we can enter information. And that’s not the end of it.

Software that has been serving you well for years can suddenly turn its back on you. When we updated Asterisk on our staging environment, it turned…

We were about to leave for our annual work trip when we heard we were selected to pitch for the Fast Forward Challenge in The Hague... But there was…

Studies have demonstrated that interactions between humans while they are embodied in avatars have distinct psychological implications both for the…

Imagine a time when most people couldn’t read, and the easiest way to communicate to the lower classes was by using images, which was how those in…

Today, we’re launching a new product that helps you do *exactly* that, and a lot more! It’s super easy and it opens up a ton of possibilities. And…

Much of the work that we did revolved around adding better support for client notifications. A goal for this effort is to evolve into a new XEP for…

When it comes to designing applications or new functionalities, software development is often a matter of weeks or months of programming and testing.…

The fruits of our participation don’t really benefit us directly (unless you are really into targeted advertising) and are shared widely, usually…

In the last decades, we’ve iterated through several ways to optimize communicating our emotions. What steps did we go through?

What happens to the data you leave behind? And who are the gatekeepers to your internet afterlife?

FrontMania is a conference in Utrecht that aims to connect, educate and share passion and enthusiasm for the front-end development.

In August, we announced that support for some of our long-time certified desk phones will end with the release of Compass 2019a.

The AI has been endowed with an offline consciousness to prevent outside influence, but displays a yearning to be a “person”. This violates the AI’s…

Last week we traded our office in The Hague for a beautiful vineyard in the east of Croatia. Why, you ask? “Why not?” is my answer. Because of the…

Even with the many possible uses and grandiose ideas for bots, people don’t seem to be all that into using them yet. Why is this?

Did you know that hacking and telephony share a fascinating piece of history? The connection between the two became very strong when telephony got…

With the article "Technological Predictions of the Future-Past", we have started with a new kind of blog articles where we try to look from a…

The genre of sci-fi has a special way of being able to mirror our current anxieties back at us through the filter of entertainment, and unlike some…

"This app fits right into the new concept of our Compass environment and we believe we can show more products like this in the coming years.”

Should you focus on effectiveness or efficiency in a business? Let's start by clarifying the difference between two terms that are often used…

We are excited to welcome the newest addition to our team. Meet Daphne Wolf, our new General Manager at IPerity. We asked her to introduce herself in…

The need to see each other in real-time while communicating over great stretches of physical distance has always been in our collective desire.…

The first takeaway is that in open source VoIP, projects like OpenSIPS are treated as a sort of Lego blocks: everybody picks some sort of the…

How do you take complete control over who has access to your data, while maintaining the advantages of storing everything online?

Whether you like it or not, office landlines are a thing of past. Our private communication has almost completely gone digital and business…

The moment I heard someone was writing a blog article about going paperless, I immediately suggested writing a counter-article about it and defend…

Companies today still struggle with taking (as much as possible) advantage of what modern world has to offer. One of those advantages being the…

There is something magical that happens when you receive an honest and meaningful ‘thank you’ from somebody. Not only is it energising and motivation…

Recently, it has come to my attention that one of my colleague’s business cards were running low on stock. Taking a quick look at them made me…

We are big fans of hockey. To support our favourite team, Cartouche, and to show we follow them in their successes, we decided to write a short…

When starting a new design process, it is often useful to familiarize yourself with other people's workflow. It is, of course, true that creative…

At a first glance, hockey and IT have almost nothing in common. But, if you look closely enough, you will be able to see that they don't have to be…

If you are doing something, you make mistakes. This is a necessary evil in order to grow, both personally and as a company. Resistance is there for…