Bridge 1.3: Redesigned attended transfer flow
February 11, 2021
We have improved the transfer flow, so that it allows a transfer funnel, with which the users are taken step by step through the flow, to minimize…
Christmas Holidays 2020!
December 21, 2020
From everyone at IPerity, we want to wish you Happy (Digital) Holidays!
How to use technology to your advantage this holiday season
December 17, 2020
The Holiday season this year is quite different from what we are all used to! Home Alone during Christmas is not a fictional story anymore, but a…
Let’s talk rebranding!
November 27, 2020
2021 is going to be an exciting year for IPerity! We are entering the process of rebranding! This journey will take us to multiple changes and…
Bridge 1.2: All the features a contact centre needs!
November 12, 2020
Manual statuses, wrap-up time and listening in on agents in your supervision completes the list of features to make Bridge a full-on contact centre…
Bridge 1.1: What is new?
September 14, 2020
The new version is available as a web version, MacOS, as well as Windows. Here are some of the most important features.
144 years since the telephone was invented… by whom?
March 10, 2020
Today, almost 150 years ago, the very first telephone call ever was made by Alexander Graham Bell. He was also granted the patent for the telephone,…
We are stuck in the past: Why we still use ancient technology for typing text
February 17, 2020
The use of a keyboard restricts us. It limits the efficiency and the speed with which we can enter information. And that’s not the end of it.
Kamailio memory leaks: How we tackled the issue with the SIP server
January 27, 2020
Software that has been serving you well for years can suddenly turn its back on you. When we updated Asterisk on our staging environment, it turned…
Quickly building an interactive pitch for the Fast Forward Challenge
September 30, 2019
We were about to leave for our annual work trip when we heard we were selected to pitch for the Fast Forward Challenge in The Hague... But there was…
Part 2: Power of the Avatar- A Second Life
September 18, 2019
Studies have demonstrated that interactions between humans while they are embodied in avatars have distinct psychological implications both for the…
Part 1: Power of the Avatar- Origins and Psychology
July 16, 2019
Imagine a time when most people couldn’t read, and the easiest way to communicate to the lower classes was by using images, which was how those in…
Communication so easy you don’t need to think about it: let’s automate Compass with Zapier!
June 21, 2019
Today, we’re launching a new product that helps you do *exactly* that, and a lot more! It’s super easy and it opens up a ton of possibilities. And…
We hosted an XMPP sprint at The Hague Security Delta
June 12, 2019
Much of the work that we did revolved around adding better support for client notifications. A goal for this effort is to evolve into a new XEP for…
Hackathon at Vtel: product development in 24 hours
June 5, 2019
When it comes to designing applications or new functionalities, software development is often a matter of weeks or months of programming and testing.…
The Perils of Participation: how we pay for online existence with our privacy
April 25, 2019
The fruits of our participation don’t really benefit us directly (unless you are really into targeted advertising) and are shared widely, usually…
Emoji: communication with a smile :-)
February 25, 2019
In the last decades, we’ve iterated through several ways to optimize communicating our emotions. What steps did we go through?
Data of the Dead: What Happens to Our Data After We Die?
February 11, 2019
What happens to the data you leave behind? And who are the gatekeepers to your internet afterlife?
We attended FrontMania conference in Utrecht 2018
November 26, 2018
FrontMania is a conference in Utrecht that aims to connect, educate and share passion and enthusiasm for the front-end development.
Replacing older series of Snom phones for Compass
November 19, 2018
In August, we announced that support for some of our long-time certified desk phones will end with the release of Compass 2019a.
Part 2: (Bot)ched Communication- What Do We Want From Bots?
October 29, 2018
The AI has been endowed with an offline consciousness to prevent outside influence, but displays a yearning to be a “person”. This violates the AI’s…
Innovation is just a plane ride away – and we went to Croatia to find it!
October 22, 2018
Last week we traded our office in The Hague for a beautiful vineyard in the east of Croatia. Why, you ask? “Why not?” is my answer. Because of the…
Part 1: (Bot)ched communication- Why aren’t bots taking over the internet?
September 16, 2018
Even with the many possible uses and grandiose ideas for bots, people don’t seem to be all that into using them yet. Why is this?
The shared history of hacking and telephony
September 3, 2018
Did you know that hacking and telephony share a fascinating piece of history? The connection between the two became very strong when telephony got…
Why we hired an artist as a blog writer: interview with Cybil
August 20, 2018
With the article "Technological Predictions of the Future-Past", we have started with a new kind of blog articles where we try to look from a…
The SciFi of Now and What It Reveals About Us
July 2, 2018
The genre of sci-fi has a special way of being able to mirror our current anxieties back at us through the filter of entertainment, and unlike some…
Fresh and exciting: All-new Compass Navigator app for mobile phones
June 25, 2018
"This app fits right into the new concept of our Compass environment and we believe we can show more products like this in the coming years.”
Effectiveness and efficiency in selling apps
June 11, 2018
Should you focus on effectiveness or efficiency in a business? Let's start by clarifying the difference between two terms that are often used…
Everyone, meet the newest addition to our team!
June 8, 2018
We are excited to welcome the newest addition to our team. Meet Daphne Wolf, our new General Manager at IPerity. We asked her to introduce herself in…
Technological Predictions of the Future-Past
May 28, 2018
The need to see each other in real-time while communicating over great stretches of physical distance has always been in our collective desire.…
We attended OpenSIPS Summit 2018 and here are our thoughts
May 14, 2018
The first takeaway is that in open source VoIP, projects like OpenSIPS are treated as a sort of Lego blocks: everybody picks some sort of the…
How to safely and securely store (all) your files online
May 7, 2018
How do you take complete control over who has access to your data, while maintaining the advantages of storing everything online?
Practical advice on how to select the right VoIP platform
April 23, 2018
Whether you like it or not, office landlines are a thing of past. Our private communication has almost completely gone digital and business…
The lie of a paperless office: Give me my paper!
April 16, 2018
The moment I heard someone was writing a blog article about going paperless, I immediately suggested writing a counter-article about it and defend…
Why going paperless is more efficient and secure for your business
April 9, 2018
Companies today still struggle with taking (as much as possible) advantage of what modern world has to offer. One of those advantages being the…
The magical feeling of being appreciated
April 3, 2018
There is something magical that happens when you receive an honest and meaningful ‘thank you’ from somebody. Not only is it energising and motivation…
How the death of business cards broke my heart
March 19, 2018
Recently, it has come to my attention that one of my colleague’s business cards were running low on stock. Taking a quick look at them made me…
How our favourite hockey team Cartouche is doing after the winter
March 8, 2018
We are big fans of hockey. To support our favourite team, Cartouche, and to show we follow them in their successes, we decided to write a short…
How to design an app: Creative process, tools and tips for better UX
March 5, 2018
When starting a new design process, it is often useful to familiarize yourself with other people's workflow. It is, of course, true that creative…
What Do an IT Company and Hockey Team Have in Common?
February 21, 2018
At a first glance, hockey and IT have almost nothing in common. But, if you look closely enough, you will be able to see that they don't have to be…
How to Organize a Successful Hackathon Without Losing Your Mind
February 19, 2018
If you are doing something, you make mistakes. This is a necessary evil in order to grow, both personally and as a company. Resistance is there for…